The health and safety of our guests, employees, athletes, and entertainers is our top priority. That’s why we’ve invested millions of dollars, consulted with public health experts, and implemented dozens of new safety protocols to keep everyone as safe as possible at Wells Fargo Center. Thanks to all of these efforts, Wells Fargo Center is once again hosting events at full capacity.
We recommend that guests who are not fully vaccinated follow CDC guidance by wearing masks while attending events at the Wells Fargo Center. Vaccinated guests are welcome to wear masks while attending events if they choose to do so.
We will continue to closely monitor the guidance set forth by the CDC and update our policies accordingly.
Some of our health and safety measures are new, but the passion and excitement are the same as ever. Please read about our new procedures and protocols that have been put in place to protect you and other guests.
Wells Fargo Center will offer a contactless parking experience through SP+ Parking Solutions.
Fans will now be able to order food and drinks directly from their mobile devices and all food and beverage transactions are cashless.
The New Era Team Store and other merchandise locations at Wells Fargo Center will be open, and we’ve made it easier than ever to purchase Flyers and 76ers gear.
All tickets for Wells Fargo Center events will be delivered digitally and will be scanned from guests’ mobile devices at the arena to maintain a contactless guest experience.
We’ve also recently installed brand new ticket-scanning turnstiles at Wells Fargo Center so guests for contactless entry. Staff will also be on hand at each entrance to help guests scan their tickets, if necessary.
If you have specific questions regarding Flyers tickets, visit here.
If you have specific questions regarding 76ers tickets, visit here.
We’ve installed a state-of-the-art HVAC system that replaces all the air in the arena’s seating bowl in less than 30 minutes.
All transactions at Wells Fargo Center can now be conducted completely cashless, including retail, concessions, and parking. For fans who bring cash to the arena, Reverse ATMs will be available on-site to load cash onto a pre-paid debit card.
HOW MANY FANS ARE ABLE TO ATTEND EVENTS AT WELLS FARGO CENTER? / WHEN WILL CAPACITY INCREASE?
Wells Fargo Center is open at 100% capacity.
HOW DO I GET TICKETS FOR AN EVENT?
HOW DOES PARKING WORK AT WELLS FARGO CENTER?
Fans can pre-pay and receive digital parking passes for the lot closest to their seat location inside Wells Fargo Center. For guests paying for parking on gameday, all parking booths have been upgraded with mobile and touchless technology to allow for contactless transactions. Guests can also still pay for parking with cash. Parking lots will open one hour prior to the event.
ARE GUESTS ALLOWED TO BRING ANY BAGS TO WELLS FARGO CENTER?
Only small wallets, clutches (not to exceed 4.5” x 6.5” with or without handle), medically-required bags, and parenting bags are permitted and will be subject to an X-ray scan and visual security check.
Oversized bags can be stored in lockers located on the Broad Street side of the building. Lockers are priced based on bag size, ranging from $5 to $15, payable by credit cards only. Lockers are limited and available on first come, first served basis.
CAN I BUY FOOD AND DRINKS AT WELLS FARGO CENTER?
All transactions made at the counter will be cashless, using either credit or debit cards. For fans who bring cash to the arena, reverse ATMs will be available on-site to load cash onto a pre-paid debit card. Each food and beverage location is also outfitted with social distancing line placements and protective barriers.
CAN I BUY FLYERS & 76ERS MERCHANDISE AT WELLS FARGO CENTER?
Guests can order and pay for merchandise online at shop.wfcphilly.com on their mobile devices and pick it up right at the New Era Team Store. Guests can also purchase items in the store and at merchandise counters, which have been outfitted with social distancing line placements and protective barriers.
Cash will not be accepted; however, reverse ATMs will be available on-site to load cash onto a pre-paid debit card.
WILL THERE BE ADA SEATS AVAILABLE?
Yes, ADA seating will be available.
WHAT IF I HAVE MORE QUESTIONS?
If you have any additional questions, please feel free to reach out to Guest Relations at: [email protected].
LEGAL DISCLAIMER
We have taken enhanced health and safety measures to protect our venue guests. However, there is an inherent risk of exposure to COVID-19 in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the CDC, senior citizens and guests with underlying medical conditions are especially vulnerable. By entering the Wells Fargo Center, you voluntarily assume all risks related to exposure to COVID-19, and voluntarily waive all claims and potential claims related to exposure to COVID-19 against Comcast Spectacor, Spectrum Arena Limited Partnership, The Philadelphia 76ers, The Philadelphia Flyers, the City of Philadelphia, ARAMARK, and all affiliated entities.
